Define and live your values are a set of behavioural and verbal principles that the team upholds at all times, independent of the current conditions.

Humanize your communication allows leaders and team members to successfully engage in difficult but essential conversations. The key to successful communication is to have difficult conversations but to do so with both empathy and conviction.

Establish A Shared Purpose is an awareness, understanding, and consistent reinforcement of why a company exists. Individually, it’s ultimately why an employee works for your organization.

Put Your People First is about developing trusting relationships based on empathy and psychological safety. To do this, a leader must understand that a company’s most valuable resource is its people.

Build Relentless Optimism is the ability to turn any event or experience into an opportunity to learn and get better. It allows teams to stay optimistic about what the future can be and what they can build in it.